Swap are our trusted partner in package protection.
- Cover against loss, theft, or damage in transit.
- Instant resolution of shipping issues in just a few clicks.
- Item refund or replacement, subject to availability.
- 24/7 claim support.
To submit a claim, all you need is your order number and email address. Instructions and link to the claim portal are sent via email after the purchase is complete.
Swap offset the carbon impact of all protected purchases via Tree Nation at no extra charge to you.